Privacy Policy

1. Information We Collect

Depending on how you interact with Nabham, we may collect:

• your name, email address, phone number and account information;
• academy, organisation, coach or player information;
• payment and transaction details;
• device, browser, IP address, logs and website or application usage information;
• match information, scores and sporting events;
• match or training videos and audio, where applicable;
• player names or identifiers;
• AI-generated analytics, reports, heatmaps, highlights and performance information; and
• information you provide when requesting a demo, contacting us or using customer support.

Our website or applications may also use cookies and similar technologies for functionality, security, analytics and improving user experience.

2. How We Use Information

We may use your information to:

• provide and operate Nabham products and services;
• record, upload, store and process sports videos;
• generate match analytics, performance reports, highlights and related insights;
• create and manage user accounts;
• process payments and transactions;
• provide technical and customer support;
• communicate about your account, purchases, services, demos and support requests;
• send relevant product, service or promotional updates where permitted;
• improve our products, algorithms and user experience;
• protect our systems against fraud, misuse or unauthorised access; and
• comply with applicable legal requirements.

We may use appropriately authorised, aggregated, anonymised or de-identified information for analytics, research and product improvement.

Nabham does not sell your personal information.

3. Sports Video and AI Analytics

Nabham uses computer vision, artificial intelligence and related technologies to analyse sports videos.

Depending on the service, our systems may generate information such as:

• player tracking;
• court positioning and movement patterns;
• rally and match information;
• heatmaps;
• scores or sporting events;
• performance indicators;
• highlights; and
• reports and other analytical outputs.

AI-generated results may occasionally be incomplete or inaccurate. They are intended to assist players, coaches and academies and should not be treated as the sole basis for medical, disciplinary, player-selection or other significant decisions.

4. Children and Junior Players

Nabham services may be used by academies, coaches, parents and organisations working with junior players.

Where personal information, videos or performance data relating to a child are provided to Nabham, the academy, organiser, parent, guardian or other authorised person providing the information must ensure that any consent or authorisation required under applicable law has been obtained.

Parents or lawful guardians may contact us regarding personal information associated with a child.

5. Sharing of Information

We may share information with trusted third parties where reasonably necessary to operate Nabham services, including providers of:

• cloud hosting and video processing;
• payment processing;
• email, SMS or communication services;
• analytics and system monitoring;
• customer support;
• security services; and
• legal, accounting or compliance services.

We may also disclose information where required by applicable law, lawful government request, court order, protection of legal rights or prevention of fraud or security incidents.

If Nabham undergoes a merger, acquisition, investment, restructuring or sale of assets, relevant information may be transferred as part of that transaction subject to applicable law.

6. Data Retention and Security

We retain personal information only for as long as reasonably necessary to provide our services, fulfil the purpose for which it was collected, maintain required business records or comply with legal, tax, accounting, security and dispute-resolution obligations.

We use reasonable technical, administrative and organisational safeguards to protect personal information.

However, no internet-based or electronic system can guarantee absolute security.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

• request information concerning your personal data;
• request correction or updating of inaccurate information;
• request deletion or erasure of eligible personal information;
• withdraw consent where processing is based on consent;
• raise a privacy grievance;
• exercise applicable nomination rights; and
• opt out of promotional communications.

Some information may need to be retained where required by law or where reasonably necessary for contractual, accounting, security, fraud-prevention or dispute-resolution purposes.

To make a privacy or data deletion request, contact us using the details below.

8. Third-Party Services

Nabham services may contain links to or integrations with third-party services such as payment platforms, cloud providers, app stores, communication services or social-media platforms.

Where those providers independently collect or process information, their own terms and privacy policies will apply.

9. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology or legal obligations change.

The latest version will be published on our website with an updated “Last Updated” date.

10. Contact Us

For privacy questions, grievances, access, correction or deletion requests, contact:

Nabham Tech Private Limited Sonegaon, Nagpur, Maharashtra, India

Email: paresh@nabham.tech Phone: +91 81493 63788 Website: https://nabham.tech

For privacy-related requests, please use the subject line:

Privacy Request

Please also review our Terms of Service and Cancellation & Refund Policy.